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February 12, 2012

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Rulers of the Rental House

Finding the best equipment at the best price takes common sense, research and a bit of experience

With a great script, a competent director can often turn a mediocre story into a brilliant, memorable work of art. And we all know that great actors can make stale dialogue sparkle. But what kind of movie can you make without the right equipment? When you’re striving to execute your vision, finding the right equipment is one of the most important decisions you’ll make as a moviemaker. And securing it from the right place ranks nearly as high.

Because of that importance, you don’t want to make decisions blindly. Just because you’ve heard that a particular video camera is cheap or because you liked the look it gave someone else doesn’t mean it’s the right choice for you. Luckily, there are experts ready, willing and able to guide you as you investigate the options. Working closely with your rental house can make all the difference as you give yourself every advantage to make sure that your investment pays off.

Following is a list of some of the top rental houses in the country in terms of price, quality, customer service and reputation. Before picking up the phone to call one or all of them, know some of the questions to ask. And get the right answers before signing a contract.

Equipment History: What is the age of the equipment?

Just like buying a car, you’ll want to be sure that the equipment you’re renting is not only in the best possible working order the day you get it, but that it hasn’t been abused in the past. Sure, they’ll agree to replace it during your shoot, but you’re going to lose valuable time that you cannot afford. So don’t be afraid to ask about the age of the equipment and even its history. Also, be sure to discuss the shots you’re planning, to make sure that you’ve rented all the necessary accessories.

Price: How much is it going to cost me?

Obviously, price is a key factor in determining which rental house to go with. Find out what the daily, weekly and monthly rates are for the desired equipment, and what sort of price breaks are offered. In many cases, for example, it’s cheaper to rent your equipment for a total of two weeks, as opposed to 10 days. And let’s face it, who wouldn’t like the added security of knowing that if any problems arise, you have a few extra days to make up any lost time.

On the other hand, if you know you’ll only need a day to complete your project, consider setting your production for a weekend. A number of houses offer a “weekender” rate, whereby you pick up the equipment on Friday afternoon and have until Monday to return it.

Almost all houses have a number of discount options for specific types of shoots or moviemakers. Some of the most commonly found discounts apply to students and non-profit organizations. Speak with a number of houses and see if there’s an angle your production has that will allow you even better pricing. At Hollywood Studio Rentals in Burbank, CA, for instance, it pays to be a pro. Their “Pronet” discount offers a 15 percent deduction when equipment is being used in a professional capacity, such as on a television show or studio-supported feature. That same 15 percent can be taken off the bills of those involved with a professional trade organization such as SAG, WGA or DGA and employed directly by a studio or station (I.D. is, of course, required).

Duration: What is the minimum or maximum period of time I can rent?

As far as maximums go, the sky is usually the limit. But at a certain point, it may just pay for you to purchase the equipment outright. With a number of houses offering both sales and rentals, you’ll get all the advice you’ll need as to at what point you’re better off buying.

While most houses won’t rent equipment on an hourly basis, the most you should have to pay for equipment being used for less than a day is the price for a one-day rental. And again, who’s going to argue with the flexibility and security that comes with having a full 24 hours as opposed to two?

Flexibility: Will you charge me if my equipment is not returned on time?

So you’re on your way back to the rental house with your equipment when the car breaks down, you hit a major traffic jam, etc. As in the rest of your life, being a tiny bit late is typically not a problem—as long as you show the courtesy of giving your rental agent a call to explain the situation. “We can be flexible under many circumstances,” says Richard Wurman, general manager of Boston Camera. At Zacuto Rentals in Chicago.

“We have 24-hour pick-up and return with our night drop room,” states partner Steve Weiss. Customer service is the name of the game in the rental house business and owners want to make sure that each of their clients is receiving top-notch service. So if late equipment affects another moviemaker, you can bet you’ll be charged for the time. Plan ahead by giving yourself plenty of leeway, and plan carefully!

Consolidation: If I rent all my equipment from one place, will I save money?

We all know how convenient one-stop shopping can be. Why not let the same philosophy apply to camera and equipment rentals? Even if one house does not have everything you need, it doesn’t hurt to ask where you can find it. “We’re lucky to have sub-rental relations with virtually every house within a 100-mile radius,” says Robert Shuster, Hollywood Studio Rentals’ corporation manager. The attitude in the industry is one of cooperation, where good customer service benefits everyone. Geography & Shipping: How much will it cost to ship the equipment?

Though it may not immediately occur to you to call an out-of-state house, in some cases it can actually be more economical. On the other hand, you might find that even though you can get the cheapest lights from Seattle and the cheapest cameras from Chicago, once you factor in all the costs, it’s not so inexpensive after all. Assess the expenses plus the added risks of transportation.

Insurance: Am I adequately covered?

In each stage of production, insurance is a moviemaker’s best friend—and sometimes last saving grace. Compare policies before agreeing to rent any equipment. Prices and coverage for the same shoot can vary as wildly as airline ticket prices for the same journey. And read the entire contract! On an “inexpensive” policy there are often odd “exclusions” for equipment left in a vehicle or third-party damages. Compare the cost of buying a year-long policy to one that covers you for just one shoot. Even if you only have a vague notion of shooting later in the year, it may make sense to pay the additional amount now. Understand all the policy’s terms, and don’t be afraid to ask questions. The only stupid one is the one not asked.

When you get there, check equipment thoroughly with one of the resident experts and agree on the condition of each piece before you take it out. Know what you are responsible for and what damages/services the house covers.

Service and Support: Do you offer training or technical support? What about emergency replacements?

Any reputable rental house offers tech support—and some even go a few steps further by offering it at no charge, 24/7. Still others offer free training, particularly on newer equipment, such as HD. Often “technique training,” rather than basic usage training, is part of the package.

Be sure to ask about what happens when an emergency replacement is needed. Waiting for a replacement piece over a weekend could easily send you behind schedule and over budget!

Testing: Can I test the equipment?  Ask if you’re allowed to test the equipment (for free, of course) before renting. The answer may be indicative of the house’s overall level of customer service. Again, like a car, you want to make sure you like the equipment before you fork over thousands of dollars and tons of trust to shoot your project with it. Keep the likely shooting conditions in mind. You may like the way a camera captures cover, but if you’re going to be on the run in a rainforest, you don’t want 100 pounds of equipment attached to you.

user-friendly RENTAL HOUSEs, coast to coast

Abel Cine Tech
66 Willow Ave.
Staten Island, NY 10305
888/223-1599

4110 West Magnolia Blvd.
Burbank, CA 91505
818/972-9078
www.abelcine.com

Abracadabra Video
644 Antone Street, Suite 7
Atlanta, GA 30318
404/351-3211
www.abracadabravideo.com

Alpha Video
7711 Computer Ave.
Edina, MI 55435
952/896-9898
www.alphavideo.com

American Production Services
2247 15th Ave. West
Seattle, WA 98119
888/282-1776; 206/282-1776
LA: 818/769-1776

Analog Digital International
20 East 49th Street
New York, NY 10017
212/688-5110
www.analogdigitalinc.com

Aqua Video
2265 Columbia
Ft. Lauderdale, FL 33326
954/660-0062
www.aquavideo.com

ARRI Camera Service Center
619 West 54th Street
New York, NY 10019
212/757-0906
www.cameraservice.com

Atlantic Cine Equipment
210 West 29th Street
Baltimore, MD 21211
410/243-4181
www.aceeast.com

Available Lighting
826 Jefferson Highway
Jefferson, LA 70121
504/831-5214
www.availablelighting.com

Bill Barnes Video Production
14238 Honeysuckle Ridge
Mathews, NC 28105
888/893-7331
www.bbvp.tv

Bexel Corporation
3314 4th Ave. S.
Seattle, WA 98134
206/628-7000

625 West 55th Street
New York, NY 10019
212/246-5051

801 S. Main Street
Burbank, CA 91506
818/841-5051

1821 Kaiser Avenue
Irvine, CA 92614
949/955-2222

20239 N.E. 15th Court
Miami, FL 33179
305/653-5051

5555 Oakbrook Parkway #160
Norcross, GA 30093
770/448-3000

1001 N. Union Bower Rd. Suite130
Dallas, TX 75061
214/946-5051

555 Herndon Parkway
Herndon, VA 20170
703/437-5559
www.bexel.com

Big Zig HD Video
665 3rd Street, Suite 405
San Francisco, CA 94107
415/243-8880
www.bigzig.com

Birns and Sawyer, Inc.
1026 No. Highland Ave.
Hollywood, CA 90038
213/466-8211
www.birnsandsawyer.com

Boston Camera
1686 Commonwealth Ave.
Boston, MA 02135
617/277-2200
www.bostoncamera.com

Broadcast Video Rentals
333 West 52nd Street, 2nd Floor
New York , NY 10019-6238
800/797-4287; 212/541-5390
www.bvr.com

Camera One
8523 15th Ave. NE
Seattle, WA 98115
206/523-3456

Chapman/Leonard Studio Equipment
12950 Raymer Street
N. Hollywood, CA 91605
888/88-DOLLY; 818/764-6726

9460 Delegates Drive
Orlando, FL 32837
888/33-STAGE; 407/851-3456

1901 East 51st Street, Ste. 38
Austin, TX 78723
888/75-TITAN; 512/473-0084

5045 Still Creek Ave.
Burnaby, B.C. V5C 5VI
www.chapman-leonard.com

Chesapeake Camera
825 A-R N. Hammonds Terry Rd.
Linthicum, MD 21090
410/789-0894
www.chesapeakecamera.com

Cine Photo Tech
48-20 70th Street
Woodside, NY 11377
718/424-1600

101 Krog Street NE
Atlanta, GA 30307
404/223-5007
www.cinephototech.com

Cine Rent West
155 Fell Street
San Francisco, CA 94102
415/695-3100

2580 Upshur Street
Portland, OR 97210
503/228-2048
www.cinerentwest.com

Cine Services, Inc.
1556-60 South Broadway
St. Louis, MO 63104
314/421-5400
www.cineservices.com

Cinema East
7111 Biscayne Boulevard
Miami, FL 33138
305/754-7368
www.cinemaeast.com

Cinequipt, Inc.
816 Ninth Street SE
Minneapolis, MN 55414
800/809-9080; 612/627-9080

3000 Justin Drive, Suite A
Des Moines, IA 50322
888/809-9080; 515.270-7030
www.cinequipt.com

CineVideoTech
7330 NE 4th Court
Miami, FL 33138
305/754-2611
www.cinevideotech.com

Clairmont Camera
4343 Lankershim Blvd.
N. Hollywood, CA 91602
818/761-4440

16 Overlea Blvd.
Toronto, Ontario M4H 1A4
416/467-1700

1225 E. Keith Road, #2
Vancouver, BC V7J 1J3
604/984-4563
www.clairmont.com

Armanda Costanza, Inc.
240 Great Circle Rd., Suite 328
Nashville, TN 37228
800/YES-ARRI; 615/256-2663
www.acincnashville.com

CPS, Inc.
3916 Floyd
Houston, TX 77007
713/862-8487

DTC Grip & Electric
809 Anthony Street
Berkeley, CA 94710
510/665-1100
www.dtcgrip.com

Du-All Camera
231 W. 29th Street, Suite 210
New York, NY 10001
212/643-1042
www.duallcamera.com

Joe Dunton & Co. International
905 N. 23rd Street
Wilmington, NC 28405-1803
910/343-1089
www.joedunton.com

Film Shack
227 Roxbury Street
Roxbury, MA 02119
617/989-0588
www.filmshack.com

Film & Tape Works
237 E. Ontario Street
Chicago, IL 60611
312/280-2210
www.filmandtapeworks.com

Film/Video Equipment Service Co.
800 S. Jason Street
Denver, CO 80223
800/776-8616; 303/778-8616
www.fvesco.com

Filmtools
3100 W. Magnolia Blvd.
Burbank, CA 91505
888/807-1900; 818/845-8066
www.filmtools.com

FilmTrade
3110 NE 2nd Avenue
Miami, FL 33137
800/345-5948; 305/576-5611
www.filmtrade.com

Fire & Light LLC.
377 Pine View North
Hudson, WI 54016
612/867-8362
www.fireandlight.tv

Fletcher Chicago
1000 N. Northbranch Sreet
Chicago, IL 60622
800/6-FLETCH; 312/932-2700
www.fletch.com

Gambino Camera Rental
544 Woodland Hills Drive
LaVergne, TN 37086
615/554-7100
www.gambinocamerarental.com

Gear Rental
912 East 5th Street
Austin, TX 78702
512/478-8585
www.gearrental.com

Gearhead Camera
2830 Newquay Lane
Richmond, VA 23236
804/675-2635
www.gearheadcamera.com

Geo Film Group
7625 Hayvenhurst Ave., Suite 46
Van Nuys, CA 91406
818/376-6680
www.geofilm.com

Alan Gordon Enterprises
5625 Melrose Avenue
Hollywood, CA 90038
323/466-3562
www.alangordon.com

Gunner Camera and Lighting
5224 Vineland Ave.
N. Hollywood, CA 91601
818/766-2525

Hand Held Films
315 W. 36th Street, 2nd Floor
New York, NY 10018
212/502-0900
www.handheldfilms.com

Helix Camera & Video
310 S. Racine
Chicago, IL 60607
800/33-HELIX; 312/421-6000
www.helixcamera.com

Hello World Communications
118 West 22nd Street
New York, NY 10011
212/243-8800
www.hwc.tv

Hit & Run Productions
65 Roebling Street
Brooklyn, NY 11211
718/809-9057
www.hitandrunproductions.com

Hollywood Camera
3100 Damon Way
Burbank, CA 91505
818/972-5000
www.hollywoodcamera.com

Hollywood Rentals
3111 N. Kenwood Street
Burbank, CA 91505
818/525-5250

9100C Perimeter Woods Drive
Charlotte, NC 28216
704/597-1808

11497 Rocket Blvd.
Orlando, FL 32824
407/852-0164
www.hollywoodrentals.com

Hollywood Studio Rentals
2400 West Olive Ave.
Burbank, CA 91605
818/526-0101
www.hollywoodstudiorentals.com

Industrial Audio/Video
2617 Bissonnet
Houston, TX 77005
800/392-4384; 713/524-1956
www.i-a-v.com

Kaye Lites
34B Holton Street
Woburn, MA 01801
781/932-0005
www.kayelites.com

Keslow Camera
11822 Teale Street
Culver City, CA 90230
310/636-4600
www.keslowcamera.com

Koerner Camera Systems, Inc.
2323 N. Williams Ave.
Portland, OR 97227
800/377-1132; 503/274-6533
www.koernercamera.com

LD Systems
483 W. 38th Street
Houston, Texas 77018
713/695-9400
www.ldsytems.com

Liman Video Rental
341 W. 38th Street
New York, NY 10018
800/251-4625; 212/594-0086
www.lvrusa.com

MC Lighting
4309 Briarbend
Houston, TX 77035
713/723-1393
www.mclighting.com

Mobile Production Service
141 Regal Row
Dallas, TX 75247
214/630-1655
www.mpsfilm.com

Modern Image Film & Video
2512 N. University Avenue
Provo, UT 84604
801/374-9365

Modern Movie Machines
13003 Murphy Road, Suite M-6
Stafford, TX 77477
281/561.7200
www.modernmovie.com

Mopac Media
716 South Lamar Blvd.
Austin, TX 78704
512/244-3668
www.mopacmedia.com

Moviola
1135 N. Mansfield Avenue
Hollywood, CA 90038
323/467-3107

545 W. 45th Street
New York, NY 10036
212/247-0972
www.moviola.com

Nebtek
7400 Valjean
Van Nuys, CA 91406
818/782-5466

15987 S Hilltop
Oregon City, OR 97045
503/657-7640

3007 So. West Temple suite K
Salt Lake City, UT 84115
888/648-8324; 801/467-1920
www.nebtek.com

North American Camera
338 N. Milwaukee Street, #307
Milwaukee, WI 53202
414/765-1111

Oppenheimer Camera
666 S. Plummer Street
Seattle, WA 98134
206/467-8666

2645 N. Mississippi
Portland, OR 97227
503/287-8666

1305 Evans Avenue
San Francisco, CA
415/970-9666
www.oppenheimercamera.com

Otto Nemenz International
870 N. Vine Street
Hollywood, CA 90038
323/469-2774
www.ottonemenz.com

Pacific Camera
560 N. Nimitz Highway
Honolulu, HI 96817
808/524-0052

Pacific Grip & Lighting
5251 SE McLoughlin Blvd.
Portland, OR 97202
503/233-4747

10401 MLK Jr. Way South
Seattle, WA 98178
206/622-8540
www.pacific-grip.com

Performance Lighting Rentals
5200 Harrison Street
Pittsburgh, PA 15201
412/781-5655
www.perflight.com

Picture This Production Services & Stage
2223 NE Oregon Street
Portland, OR 97232
503/235-3456
www.pixthis.com

Producers Choice Lighting
8000 Agarita Drive
Austin, TX 78737
512/894-0073
www.pclights.com

Production Consultants & Equipment
2235 DeFoor Hills Road
Atlanta, GA 30318
800/537-4021; 404/609-9001
www.pce-atlanta.com

Pro8mm
2805 W. Magnolia Blvd.
Burbank, CA 91505
818/848-5522

3 Golden Square, Suite 14
London, W1F9HR
020-7439-7008
www.pro8mm.com


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COMMENTS | POST A COMMENT

Comment by Igor on 4/20/08 at 8:03 pm

thanks for all the tips and advice. awesome list of rental houses. it took 5 years, but someone noticed !!!

Comment by Brian on 7/28/08 at 11:27 am

We used Bexel at two of their offices (New York and Burbank). Great equipment and a smooth rental.

Comment by Montreal rentals on 5/20/11 at 11:17 am

In the end it’s all about good and fair communication, if you find a rental house that will really make the best to offer you good quality without exaggerating the price, then all things should be good. Flexibility is also a great quality where rental houses are concerned, like you have explained.

Comment by Tabatha Lupien on 11/07/11 at 9:44 am

These rules are very good to follow because they are the basic rules for generally any type of renting. Unless you are an experienced shopper or accountant, some research is good when you start off something like this. I remember when I was looking at apartments in Canton to rent and I really needed help like this, but I eventually had to learn by myself and from my mistakes.

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MovieMaker Magazine

Magazine cover: Fall 2003This story was published in the Fall 2003 MovieMaker Magazine. The headline was:

Rulers of the Rental House / Finding the best equipment at the best price takes common sense, research and a bit of experience

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